Notification Regarding Credit Card Charges:

On September 1, 2021 we learned of a data security incident. This incident is currently under investigation in coordination with one of our vendors, Stripe. Stripe is a multinational corporation used by Bottom Line and millions of organizations, including Fortune 500 companies, to process credit card payments online. Based on our investigation, it appears several Bottom Line stakeholders may have been impacted when their financial information was accessed and/or acquired from a source outside and separate from Bottom Line; it seems the actor utilized an external input process through Stripe to make unauthorized charges that appeared to come from Bottom line, on affected individuals credit cards. Bottom Line did not execute these charges and no Bottom Line systems were involved in the Stripe incident. Bottom Line did not, and currently does not have access to the personal financial information used to make these charges via Stripe. To the best of our knowledge, most of these unauthorized charges were in the amount of $1 and were likely the result of hackers engaging in a practice known as card testing. Bottom Line Leadership Team has taken immediate action to address the incident with Stripe, which is blocking attempted transactions while we work with them to investigate further. We are reaching out to all affected parties and urging them contact their credit card provider while we assist them with reversing any unauthorized charges.

At this time, please direct all inquiries related to this incident to cyber@bottomline.org and we will respond as quickly as possible. If you notice or suspect any unauthorized charges, please contact your credit card provider directly. Thank you.

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